It is important that any previously installed antivirus software is uninstalled from your system before installing a new security product. Typical uninstallation* using the Windows removal tool (Add/Remove Programs) is often insufficient.
- Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website.
- After uninstallation is complete, you will need to restart your computer. You may then proceed with installing your new security product.
NOTE: Uninstalling an antivirus or any other program should always be done through Add/Remove Programs or by using a free third party uninstaller like Revo Uninstaller. Only use the below methods if the add/remove programs method fails.
